LONDON–(BUSINESS WIRE)–The 2021 European Fraud Map produced by world analytics agency FICO, with knowledge from Euromonitor Worldwide and UK Finance, exhibits the UK and the Nordic area proceed to guide Europe each by way of digital transformation and fraud loss discount. Denmark and Sweden achieved the very best share decreases in losses whereas the UK lowered card fraud losses by £49 million, the most important decline within the area. The UK knowledge for the European Fraud Map got here from UK Finance.
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“The ‘return to regular’ from the pandemic in 2021 was uneven throughout the continent as a result of variances in vaccine rollout, resurgence of covid infections, and insurance policies relating to retail, journey and tourism,” stated Naomi Palmer, Senior Advisor, Fraud, Authentication & Monetary Crime, FICO. “Solely 4 international locations of the 18 studied improved their card fraud efficiency in 2021. Decreasing fraud on this turbulent local weather was a fantastic achievement.”
The downward pattern in card fraud losses is mirrored by an upward pattern in fraud P2P funds within the UK. Specifically, there was a pointy rise in Authorised Push Fee (APP) fraud. UK Finance’s newest fraud report exhibits a 39% year-on-year rise in APP losses. The report revealed £583.2m was stolen throughout 195,996 circumstances, underlining the numerous menace to enterprise and private fundsi.
UK Posts the Area’s Greatest General Efficiency for Third Consecutive Yr
The UK has achieved the most important internet discount of the 18 international locations on this report for the third yr operating, additional lowering general losses by £49 million, a year-on-year lower of 9 p.c. This was executed regardless of menace ranges on playing cards, as measured by foundation factors, growing by 32 p.c in 2021.
All through 2021, Fee Service Suppliers (PSPs) and retailers within the UK have undertaken a collaborative effort to roll out and ramp up Sturdy Buyer Authentication (SCA) controls on ecommerce transactions upfront of a 2022 implementation deadline. This further layer of safety is prone to have contributed to a few of the discount in UK CNP (card not current) fraud losses.
“The UK is an business chief in each fraud administration and buyer enablement,” Palmer stated. “Banks right here have championed the adoption of omnichannel buyer communication methods in partnership with fraud detection as a method of enabling a frictionless and environment friendly buyer expertise, particularly inside the card fraud administration enviornment. By empowering clients to self-resolve circumstances, sources could be devoted to circumstances of the very best severity.”
The UK additionally has one of many highest assault charges in Europe, and tends to get new sorts of fraud earlier than most international locations within the area. As such, its challenges and successes could be instructive for card issuers in different international locations. The vast majority of bank cards within the UK are protected by FICO® Falcon® Fraud Supervisor, which protects greater than 2.6 billion funds playing cards worldwide.
“While the UK does have the very best fraud losses in Europe, it has additionally executed greater than some other nation to cut back losses on playing cards,” Palmer stated. “Moreover, the UK is a frontrunner by way of placing shopper care first, with the voluntary contingent reimbursement mannequin being broadly adopted throughout monetary providers.”
Fraud Ranges Throughout Europe
The Netherlands noticed the most important share improve in card fraud, rising 18 p.c year-on-year and is exclusive as a result of card not current or CNP fraud doesn’t make up nearly all of losses. Its major loss driver was ‘Different’, which may imply account takeover or first-party fraud, for instance. Scams are additionally prevalent – scammers have used varied schemes to impersonate high-profile organizations such because the Nationwide Police or the Dutch Supreme Courtroom so as to persuade victims to half with private info and particulars equivalent to their citizen service (BSN) numbers.
Regardless of the pandemic persevering with to impression the tourism business throughout 2021, Greece forecast promising financial restoration and sturdy development for 2021 and 2022, due to surges in shopper spending and funding. Sadly, fraud losses appear to be following an identical pattern, with general losses growing by 9 p.c from 2020 to 2021 and CNP fraud accounting for 91.5 p.c of this worth at €12.9M.
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